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Ricoh M281 Series User Manual

Ricoh M281 Series
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Capturing the Debug Logs
SM 5-37 D255/D256/M281/M282
System
Maintenance
Security of the Operation Log
The following operation logs related to security are not saved.
ï‚§ User ID
ï‚§ Password
ï‚§ IP address
ï‚§ Telephone number
ï‚§ Encryption key
ï‚§ Transition to SP mode
Also the following operation logs are not saved.
ï‚§ Soft keyboard on the touch panel display
ï‚§ External keyboard
5.5.2 RETRIEVING THE DEBUG LOGS
ï‚§ Retrieve debug logs to identify the date of occurrence of the problems and to find details
of the problems
ï‚§ e.g.: At around 8:00 am on March 10, an engine stall occurred. The operation panel does
not respond. Turn the main power OFF/ON.
ï‚§ You need to retrieve the debug logs dating back three days from the date of the problem.
ï‚§ Analysis of the debug log is effective for problems caused by the software. Analysis of the
debug log is not valid for the selection of defective parts or problems caused by
hardware.
Procedure for Retrieving the Debug Log
1. Insert the SD card into the SD card slot.
MP 501/601:
Insert an SD card into the media slot on the side of the operation panel.
SP 5300/5310:
1. Remove the controller cover. (page 4-67)
2. Insert the SD card into the SD Card Slot 2 (lower) [A].

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Ricoh M281 Series Specifications

General IconGeneral
BrandRicoh
ModelM281 Series
CategoryCopier
LanguageEnglish

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