Troubleshooting Guide
SM 6-107 D255/D256/M281/M282
3. Clean the [A] area with a dry cloth.
Image quality failure due to the fixing failure
Symptom
The following image quality failure occur due to the fixing failure.
 Backside partial stains
 Toner peeling
 Black spots caused by the toner fixation
Solution
Change the paper type setting to thicker with the procedure below.
 MP 501/601
1. Press the [User Tools] icon on the operation panel.
2. Press [Tray Paper Settings].
3. Press [Next].
4. Select the tray from [Tray Paper Size: Tray 1] to [Tray Paper Size: Tray 5] for which you
want to change the paper type.
5. Change the paper type setting to thicker in [Paper Thickness].
 SP 5300/5310
1. Press the [Menu] key on the control panel.
2. Select [Paper Input] -> Press [OK]
3. Select the tray from [Tray Paper Size: Tray 1] to [Tray Paper Size: Tray 5] for which you
want to change the paper type -> Press [OK]
4. Change the paper type setting to thicker -> Press [OK]
The setting is complete when specifying the following types of paper:
Thin Paper, Plain Paper, Plain Paper 2, Middle Thick, Thick Paper 1, Thick Paper 2,
Thick Paper 3, Special Paper 1, Special Paper
2, Special Paper 3
5. If you have selected [Recycled Paper], [Color Paper], [Letterhead], [Label Paper],
[Envelope], or [Preprinted Paper] for the paper type, press [Escape].
6. Select [Maintenance] -> Press [OK]
7. Select [General Settings] -> Press [OK]
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