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Page I-11
180 DSP Operation Manual
Signal Level Meter
Justify ROI
Field operations managers can now easily verify that all of their technicians are performing
the proper tests and are doing so at the right place and time—in near-real time. The
potential beneîš¿ts include identifying techs who need additional training, improving team
performance, reducing truck rolls, and cutting operating costs.
At a higher level, ViewPoint can deliver simple, standardized, system-wide reports and
dashboards that can help a director or VP of technical operations view the entire operation
at a glance to gain information that can be used to reduce service and repeat trouble calls.
Essentially, this integrated system approach allows cable operators to see much more of
their certiîš¿cation operations and use the information in practical ways. The insights can
enable them to identify both localized problems and high-level system issues to make
decisions based on a clearer understanding of their overall operations and the associated
ROI.
Total System Management
Combining the 180 DSP, 360 DSP, 720
DSP & 1G DSP meters in the îš¿eld with
the new ViewPoint Integrated Server
in the back ofîš¿ce, managers now
have simpliîš¿ed access to intelligent
management tools for monitoring,
assessing, and improving the efîš¿ciency
of their total operation, while making
it even easier to obtain consistent, repeatable
results that give supervisors that birds-eye view
of the îš¿eld for Total System Management.
By unifying an entire MSO’s eld operations
in one convenient dashboard, managers can
easily verify compliance and quality throughout
the entire plant, either by home, system, region,
division, or any other attribute from a billing
system.
This simple and completely customizable integrated system of îš¿eld analysis and reporting
tools allows managers to watch over their entire îš¿eld operations in one dashboard,
comparing each location in the system, analyzing the overall health of their entire
organization, and addressing concerns in near real-time.
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