Xerox WorkCentre C2424DX User Manual

3-10 WorkCentre C2424 Service Manual
2,0XX.4x Error - I/O Circuit Board Fault
2,001.47: The print engine cannot detect the presence of the I/O circuit board.
2,0XX.6x Errors - I/O Board Program Faults
2,001.69: The electronics module failed to initialize.
2,002.61: This fault code indicates a problem with the system program. The engine
firmware was unable to initialize the queues used for inter-task communication.
2,003.62: This fault code indicates a problem with the system program. The engine
firmware was unable to start the service diagnostics tasks.
2,004.63: Failure to start the print engine in suspend mode.
2,005.64: This fault code indicates a problem with the system program. ROM could
not be opened for reading (idiags).
2,006.65: This fault code indicates a problem with the system program. ROM could
not be loaded (idiags).
2,007.66: This fault code indicates a problem with the system program (idiags) entry
point cannot be found.
a. Reset NVRAM and retest.
b. Ensure ground integrity for the system (see "Ensuring Ground Integrity" on
page 4-73).
c. Replace the EEPROM chip.
d. Reboot the system.
3,0XX.6x - IPC Program Faults
There is a communication problem between the engine and PostScript regions.
a. Reset NVRAM, and then retest.
b. Replace the EEPROM chip.
Troubleshooting Procedure
Step Questions or Actions Yes No
1
1. Are all wiring connections to and from the
I/O Board properly seated?
Go to Step 3. Go to Step 2.
2
1. Reseat the connections.
2. Power on the sytem.
3. Did the error reoccur?
Go to Step 3. Complete.
3
1. Test the wiring from the I/O board J840 to
the power control board J800.
Replace the I/O Board.

Xerox WorkCentre C2424DX Specifications

General

Brand	Xerox
Model	WorkCentre C2424DX
Category	Printer
Language	English