Error Messages and Codes 3-35
33,0XX.xx Errors - Tray Manager Device Faults
33,001.42: Tray 1 width value too low.
33,002.43: Tray 1 width value too high.
34,0XX.xx Errors - Printhead NVRAM Faults
34,001.43: An error occurred while attempting read/write access to the printhead
calibration partition in NVRAM. The printhead cable may be unplugged.
34,002.44: An error occurred while attempting read/write access to the printhead ink
data partition in NVRAM.
34,003.45: An error occurred while attempting read/write access to the printhead
data partition in NVRAM.
34,004.46: An error occurred while accessing the printhead NVRAM hardware for
the purpose of initialization. The printhead cable may be unplugged.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Check the wiring and connectors from the
front door to the I/O board.
2. Are the wires connected properly?
Go to Step 2. Replace the
wiring harness.
2
1. Run the Test Tray 1 Width Sensor test.
2. Did the test pass?
Replace the I/O
board.
Replace the
front door.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Check and reseat all wiring to the printhead.
2. Did this correct the problem?
Complete. Replace in the
following order:
â– Printhead
â– Electronics
Module.