Image-Quality Troubleshooting 5-17
Streaks or Lines Down the Print
There are several possible causes of streaks running
down the length of a print.
Step Questions and Actions Yes No
1
1. Check for and remove any media, jammed
paper, or debris found in the systems exit
path.
2. Did this correct the problem?
Complete. Go to Step 2.
2
1. Clean the maintenance kit wiper blade or
replace the maintenance kit.
2. Did this correct the problem?
Complete. Go to Step 3.
3
1. Check the exit area, exit frame, the
preheater, maintenance kit, and the
printhead (including the paper release blade)
to see if there is anything touching the drum
assembly.
2. Reseat any system component interfering or
touching the drum assembly.
3. Clean the paper release blade.
4. Did this correct the problem?
Complete. Go to Step 4.
4
1. If there are streaks on the front side only of a
2-sided print, the preheater may be scraping
ink off the print.
2. Look for ink shavings along the streaks on
the printed paper.
3. Clean the preheater using the control panel
Remove Print Smears function.
4. Did this correct the problem?
Complete. Go to Step 5.
5
1. Possible weak or missing jet. Print the weak/
missing jet test print from the control panel,
see "1: Weak/Missing Jet" on page 5-35.
2. Did this correct the problem?
Complete. Go to Step 6.