3-36 WorkCentre C2424 Service Manual
36,000.40 Errors - Drum Maintenance Faults
36,001.67 Errors
a. Replace the pivot plate.
b. Replace the drum maintenance unit.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Ensure ground integrity (see "Ensuring
Ground Integrity" on page 4-73.
2. Did this correct the problem?
Complete Go to Step 2.
2
1. Inspect pivot plate for cracks.
2. Check the drum maintenance cam rollers for
damage or improper movement.
3. If the pivot plate or cam rollers are faulty,
replace.
4. Did this correct the problem?
Complete. Go to Step 3.
3
1. Use service diagnostics to run the Drum
Maintenance/Transfix Home test.
2. Use service diagnostics to run the Drum
Maintenance Drive test.
If either test fails,
Replace the process drive.