5-18 WorkCentre C2424 Service Manual
6
1. Possible discolored jet. Print the solid fill test
print, see "13-19: Black, Red, Green, Blue,
Cyan, Magenta, and Yellow Solid Fills" on
page 5-42.
2. Did this correct the problem?
Complete. Go to Step 7.
7
1. The X-axis drive is not functioning correctly.
If the X-Axis Drive does not move the
printhead smoothly and evenly during
printing, vertical lines appear on the print.
For information about X-Axis Drive
problems, see "White Stripes (Pinstripes)"
on page 5-32.
2. Did this correct the problem?
Complete. Go to Step 8.
8
1. Smears on a duplex print can be caused by
the paper preheater operating at a
temperature that is too high or debris is in
the duplex roller or duplex paper path
guides.
2. Run the service diagnostics Duplex Path
test to check the paper preheater’s
temperature.
3. Is the operating temperature within the
correct value range?
Replace the
preheater.
Replace the
electronics
module.
Step Questions and Actions Yes No