184 Chapter 7 Printer management tools EN
Embedded Web Server cannot be opened
Check your network setup
• Make sure you are not using a phone cord or a crossover cable to connect the printer to the network.
• Make sure the network cable is securely connected to the printer.
• Make sure the network hub, switch, or router is turned on and working correctly.
Check the computer
• Make sure the computer that you are using is connected to the same network as the printer.
Check your web browser
• Make sure the web browser meets the minimum system requirements.
• If your web browser uses any proxy settings to connect to the Internet, try turning off these settings.
For more information, see the documentation available with your web browser.
• Make sure JavaScript and cookies are enabled in your web browser. For more information, see the
documentation available with your web browser.
Check the printer IP address
• Make sure the printer IP address is correct.
To find out the printer IP address, from the printer control panel, touch or swipe down the tab
at the top of the screen to open the Dashboard, touch (Wireless) or (Ethernet).
To obtain the printer IP address by printing a network configuration page, from the printer control panel,
touch or swipe down the tab
at the top of the screen to open the Dashboard, touch
(Setup), touch Reports, and then touch Network Configuration Page.
• Make sure the printer IP address is valid. The printer IP address should have the similar format as the
router IP address. For example, the router IP address might be 192.168.0.1 or 10.0.0.1 and the printer
IP address is 192.168.0.5 or 10.0.0.5.
If the printer IP address is similar to 169.254.XXX.XXX or 0.0.0.0, it is not connected to the network.
TIP: If you are using a computer running Windows, you can visit the Ricoh online support website at
https://www.ricoh.com/support/. This website provides information and utilities that can help you correct
many common printer problems.
To Next Page
Loading...
Need help?
General