Roche Cedex Bio User Manual

Roche Diagnostics
E-42
Operator’s Manual · Version 3.4
12 Troubleshooting Cedex Bio analyzer
Dealing with exceptional situations
Dealing with exceptional situations
The following table list possible exceptional situations, provides information on the
possible causes, and suggests ways of remedying the situation. (Subsequent sections
contain detailed procedures for selected remedies.)
Situation Affected
items
Possible causes Comments
The fluid connectors
need to be disconnected
from the analyzer.
External fluid
connectors.
o Moving the analyzer to
another location.
o Removing blockages.
To get easier access to the release clamps on the connec-
tors, remove the side panel before removing the connec-
tors.
e See To disconnect a tube from the analyzer on
page B-139.
A service representative
asks you to perform diag-
nostics tasks.
Diagnostics
features.
These features are usually used
at the request of a service repre-
sentative.
Follow the instructions given by the service representa-
tive.
e See Exporting diagnostics screens to USB on
page E-51.
The system does not
work or does not switch
on and the power switch
light is off.
Analyzer. No electricity. 1. Check that the analyzer is connected to the mains
power supply.
2. If the analyzer is properly connected replace the
mains fuses.
e See Changing the mains fuses on page E-47.
No printing. Printer. Printer is out of paper. Load printer paper.
e Refilling printer paper on page B-132.
Printer jam.
e To clear the paper jam on page E-46.
Reagent disk cannot be
inserted in the reagent
cooler.
Reagent disk. The bottle storage assembly in
the reagent disk was moved
while the latter was outside the
analyzer.
The reagent disk is designed to handle reagents while it
is loaded on the analyzer. The cover is equipped with a
locking mechanism.
Always remove and load reagents while the reagent disk
is on the analyzer and by using the software supported
procedures.
1. Align the bottle storage assembly in the reagent
disk.
e See Realigning the reagent disk on page E-50.
2. Insert the reagent disk in the cooler.
Figure E-4 Troubleshooting overview

Roche Cedex Bio Specifications

General

Brand	Roche
Model	Cedex Bio
Category	Measuring Instruments
Language	English