5. Open a command line interface and enter the command appropriate for your operating system to
generate an info.txt file that lists the folders with updates:
• Unix or Linux: <rootdir>/dists/venus/geninfo.sh
• Windows: <rootdir>\dists\venus\geninfo.sh
Update Software Manually from the Web Interface
You can manually update Polycom Touch Control software from the Polycom server or your own server.
Polycom recommends that you set the maintenance window times so that the Polycom Touch Control is
updated about an hour after the last RealPresence Group Series system update has completed.
Procedure
1. Open a supported browser.
2. Configure the browser to allow cookies.
3. In the browser address line, enter the IP address of the Polycom Touch Control using the format
http://IPaddress (for example, http://10.11.12.13).
4. If necessary, enter the Admin ID as the user name (default is admin), and then enter the Admin
remote access password, if one is set.
The default password is system 456.
The first time you open the system web interface each day, you might need to enter a user name
and password after you select any of the interface options.
5. On the Home Page, under Touch Control details, click Software Update.
6. Enter the server address for the update, then click Save.
The default server address, polycom, is the address for the Polycom public soft-update repository
and has the latest released software version available.
7. Click Check for Software Updates to find the latest build on the server.
The Polycom Touch Control Operating system and panel software versions are listed.
8. Click Download and Install Software.
Download progress is displayed during installation.
9. Follow the on-screen instructions to complete the update.
Update Software Automatically in the Web Interface
You can automatically update the Polycom Touch Control software from the Polycom server or your own
server. The Polycom Touch Control automatically performs a software update when one of the following
conditions are true:
• Auto Update is enabled (with Download and Install Software selected), and the scheduled time
occurs for a software update. (Example: Scheduled time is set for 3 p.m., so the software update
begins at 3 p.m.)
• Auto Update is enabled (with Download and Install Software selected), and the paired Group
Series system finishes its software update (which triggers a Polycom Touch Control software
update).
Procedure
1. Open a supported browser.
Setting Up a Polycom Touch Control Device
Polycom, Inc. 247