Name: Polycom realpresence group series
Brand: Polycom
Rating: 5 (1 reviews)

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Dynamic System Software Updates

You can use a Polycom RealPresence Resource Manager system to update multiple RealPresence

Group Series systems.

For more information about updating system software in dynamic mode, setting an automatic software

update policy, and testing a trial version software update package, refer to the Polycom RealPresence

Resource Manager System Operations Guide available at Polycom Support.

Ensuring System Compatibility with Peripherals

If your RealPresence Group Series system is used with an EagleEye Producer, EagleEye Director, or a

Polycom touch device, such as a RealPresence Touch or Polycom Touch Control device, you must

ensure that the version of the system is compatible with the peripheral software version.

For additional details on software compatibility, see the release notes for the system version you are

going to use at Polycom Support.

If you need to update your Polycom system and your RealPresence Touch, or Polycom Touch Control,

complete your updates in this order:

• RealPresence Group Series system (which includes the Polycom EagleEye Producer and the

Polycom

EagleEye

™

Director update)

• RealPresence Touch or Polycom Touch Control device

Downgrading System Software

When your RealPresence Group Series system is provisioned with a provisioning server, such as

Polycom RealPresence Resource Manager, the system automatically detects software on the

provisioning server and downgrades to the software version on the provisioning server.

If your system is not provisioned, you can put the software package on a USB device to downgrade the

system to an earlier version.

Polycom realpresence group series Administrator's Guide

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