IP-Fax Troubleshooting
D432/D433 42 SM
fax.
12 Remote fax registered in Gatekeeper? Contact the network administrator.
13 Remote fax a T.38 terminal?
Check whether the remote fax is a T38
terminal.
14 Remote fax switched off or busy? Contact the network administrator.
Request the system administrator to
increase the bandwidth.
Raise the delay level.
IPFAX SW 01 Bit 0 to 3
15 Network bandwidth too narrow?
Lower the modem transmission baud
rate.
IPFAX SW 05
16 Remote fax cancelled transmission?
Check whether the remote fax
cancelled the transmission.
3.3.2 IP-FAX RECEPTION
Cannot receive via IP Address/Host Name.
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Firewall/NAT is installed?
Cannot breach the firewall. Send by using
another method (Fax, Internet Fax)
3 IP address of local fax registered? Register the IP address.
4
Port number specified at remote sender
fax (if required)?
Request the sender to specify the port
number.
5
Specified port number correct (if
required)?
Request the sender to check the port
number.