SC Tables
SM Appendix 4-21 D037/D038/D040/D041
Appendix:
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
1. Check or replace the harness.
2. Replace the image transfer belt unit or paper transfer unit.
3. Replace the HVPS-TTS board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Toner collection motor error
The machine detects that the PCDU toner collection bottle is not set
when the toner collection motor is turned off.
 PCDU toner collection bottle motor damaged
 Disconnect or defective harness
 Defective DRB board
 Defective BCU
495 D
1. Replace the waste toner collection bottle motor.
2. Check or replace the harness.
3. Replace the DRB board
4. Replace the BCU
4.1.6 SC5XX: PAPER FEED AND FUSING
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
503 B 3rd paper tray lift motor malfunction (optional Paper Tray Unit)
504 B 4th paper tray lift motor malfunction (optional Paper Tray Unit)
The paper lift sensor did not activate within 18 sec. after the tray lift
motor switched on.
- -
 An obstruction (jammed paper, paper scraps, etc.) has blocked the
motor drive and caused an overload.
 Paper lift sensor connection loose, disconnected, or damaged
 Paper lift sensor defective
 Tray lift motor connection loose, disconnected, or damaged
 Tray lift motor defective
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