In an emergency call, data is sent to the pub‐
lic rescue coordination centre in order to de‐
cide what rescue measures are required. The
data may include, for example, the vehicle's
current position, if this can be determined.
For information on data transfer and storage:
Statutory emergency call system, see
page 15.
Even if the vehicle occupants can no longer
hear the rescue coordination centre through
the loudspeakers, the rescue coordination
centre may still be able to hear the vehicle
occupants speak.
The rescue coordination centre ends the emer‐
gency call.
Malfunction
The emergency call function may be impaired.
The LED in the area of the SOS button flashes
for approximately 30 seconds. A Check Control
message is shown.
Have checks performed by a Service Partner of
the manufacturer or another qualified Service
Partner or a specialist workshop.
Intelligent emergency call
Principle
The system can be used to trigger an emer‐
gency call automatically or manually in emer‐
gency situations.
General
Press the SOS button in an emergency only.
The intelligent emergency call system estab‐
lishes a connection with the BMW emergency
call centre.
Even if no emergency call through BMW is pos‐
sible, in some cases an emergency call may still
be established to a public emergency call num‐
ber. This depends on factors such as the specific
mobile phone network and national regulations.
For technical reasons, it might not be possible to
make an emergency call in highly adverse condi‐
tions.
Overview
SOS button
Operating requirements
▷ Standby state is switched on.
▷ Emergency call system is functional.
▷ If the vehicle is equipped with intelligent
emergency call: the integrated SIM card in
the vehicle is activated.
Automatic triggering
In certain circumstances, for example deploy‐
ment of the airbags, an emergency call may be
placed automatically immediately after an acci‐
dent of appropriate severity. Pressing the SOS
button does not affect the automatic emergency
call.
Manual triggering
1.
Tap the cover flap.
2. Press and hold the SOS button until the LED
in the button area is illuminated green.
▷ The LED is illuminated green when the emer‐
gency call has been activated.
If a cancellation request is shown on the con‐
trol display, the emergency call can be can‐
celled.
Seite 370
MOBILITY
Help in case of a breakdown
370
Online Edition for Part no. 01405A38CB9 - VI/21