Xerox Phaser 4500 Service Manual

Error Messages and Codes 3-45
Jam At Stacker; Open Rear Stacker Cover To Clear
Error Code
E6-2: Stacker Jam
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ HVPS/Engine Logic Board
■ Stacker Sensor
■ Stacker Actuator
■ Lower Stacker Roller
■ Upper Stacker Roller
■ Pinch Roller
■ Stacker Motor Assembly
■ “Stacker General Wiring Diagram” on page 10-31
■ “Stacker Signal Diagram” on page 10-32
■ “Stacker Plug/Jack Locator” on page 10-14
Troubleshooting Procedure
Steps Actions and Questions Yes No
1
Does the error occur when the power is
turned ON?
Go to step 2. Go to step 5.
2
1. Open the Stacker Rear Cover.
2. Check for paper at the Stacker Actuator.
Does the paper remain at Stacker
Actuator?
Remove the
paper, and then
go to step 3.
Go to “Stacker
Sensor” on
page 4-65.
3
Manually operate the Stacker Actuator.
Does the Stacker Actuator move
smoothly when you move it?
Go to step 4. Replace the
Stacker Actuator
(“Stacker Sensor
and Actuator” on
page 8-146).
4
Does the error occur when the power is
turned ON?
Go to “Stacker
Sensor” on
page 4-65.
Go to step 5.
5
1. Remove the Stacker, then re-install it.
2. Enter Service Diagnostics, and from the
Engine Test Print menu select Output
Tray, then select Stacker.
3. From the Engine Test Print menu select
Print Test Pattern.
Does the error still occur when the
Stacker is selected as the output tray?
Go to step 6. Problem solved.

Xerox Phaser 4500 Specifications

General

Brand	Xerox
Model	Phaser 4500
Category	Printer
Language	English