Print-Quality Troubleshooting 5-47
Registration
The image is not positioned correctly on the paper. It may be off in either the process
direction or in the scan direction.
Initial Actions:
â– Check to ensure that the paper is
within specification.
â– Check that the paper supply is dry,
fresh, and loaded correctly.
â– Check that the paper tray guides are set
correctly.
â– Check that rollers and other
components in the paper path are clean
and unobstructed.
Registration Troubleshooting Procedure
Step Actions and Questions Yes No
1
Print Engine Test Prints from all
Paper trays. Print duplex prints if a
duplex option is installed.
Is the image registration within
specifications?
Go to step 3. Go to step 2.
2
Perform the registration adjustment
procedure.
Is the image registration correct
after the adjustment?
Go to step 3. Go to step 5.
3
Print test prints
Is the image registration correct?
Go to step 4. Go to step 5.
4
Have the customer run a print job.
Are the customer’s prints
correctly registered?
Problem solved. Problem may be
application related.
Have the customer
contact Xerox
customer support.
s4500-260