Print-Quality Troubleshooting 5-49
Skips and Smears
Initial Actions:
â– Check to ensure that the paper is
within specification.
â– Check that the paper supply is dry,
fresh, and loaded correctly.
â– Check the paper path for any
obstructions or debris.
Skips/Smears Troubleshooting Procedure
Step Actions and Questions Yes No
1
Replace the Print Cartridge.
Does the printed image still have
skips/smears?
Go to step 2. Problem solved.
2
Replace the Transfer Roller.
Does the printed image still have
skips/smears?
Go to step 3. Problem solved.
3
Replace the Fuser.
Does the printed image still have
skip/smears?
Go to step 2. Problem solved.
4
Replace in sequence as necessary:
â– Registration Rollers
â– Gear Assembly Housing
(page 8-71)
â– Gear Assembly Plate (page 8-73)
â– Main Motor (page 8-69)
XEROX
XEROX
XEROX
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