5-40 Phaser 4500 Service Manual
Residual Image
The image from a previous print, which was not removed during the cleaning process,
has been developed on the current print.
Initial Actions
â– Inspect the printer paper path for foreign items,
such as staples, paper clips, and paper scraps.
â– Check the installation of the Print Cartridge.
â– Check that the Print Cartridge ground contact
points are clean.
â– Verify the paper is within the specifications on
the Paper Tips Page.
Residual Image Troubleshooting Procedure
Step Actions and Questions Yes No
1
1. Replace paper with fresh, dry
paper.
2. Print a test print.
Do the residual images still
appear?
Go to step 2. Problem solved.
2
1. Install a new Print Cartridge.
2. Print a test print.
Do the residual images still
appear?
Go to step 3. Problem solved.
3
Inspect the Transfer Roller Assembly
for contamination and wear.
Is the Transfer Roller free of
contamination and wear?
Go to step 4. Replace the Transfer
Roller Assembly
(page 8-55).