Error Messages and Codes 3-59
Install or Reseat Print Cartridge
Error Indication
Install or Reseat Print Cartridge
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ HVPS/Engine Logic Board
■ Print Cartridge
■ Print Cartridge Right Guide
Assembly
■ “Print Cartridge, Transfer Roller Assembly” on
page 10-21
■ “Print Engine General Wiring Diagram” on
page 10-17
■ “Print Engine Plug/Jack Locator” on page 10-3
Troubleshooting Procedure
Steps Actions and Questions Yes No
1
Remove the Print Cartridge to check the
model.
Is the Print Cartridge the correct
model?
Go to step 2. Replace the Print
Cartridge.
2
Re-install the Print Cartridge.
Does the error reoccur when the power
is turned ON?
Go to step 3. Problem solved.
3
1. Remove the Print Cartridge Right Guide
Assembly (page 8-58).
2. Test the wiring harnesses for continuity.
Is each harness continuous?
Go to step 4. Replace the Print
Cartridge Right
Guide Assembly
(page 8-58).
4
Replace the Print Cartridge.
Does the error occur again when the
power is turned ON?
Replace the
HVPS/Engine
Logic Board
(page 8-89).
Problem solved.