3-54 Phaser 4500 Service Manual
Paper Size Jam
Error Code
PSE-1: Paper size jam
Note
This procedure assumes that optional 550-Sheet Paper Feeders are installed as
Tray 3 and Tray 4.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ 150-Sheet Feeder Assembly
■ 150-Sheet Paper Cassette
■ Registration Sensor
■ Registration Actuator
(Actuator B)
■ HVPS/Engine Logic Board
■ Left Tray Guide
■ 550-Sheet Feeder Assembly
■ 550-Sheet Paper Cassette
■ “150-Sheet Feeder, 550-Sheet Feeder, Main Fan”
on page 10-22
■ “Print Engine General Wiring Diagram” on
page 10-17
■ “Print Engine Plug/Jack Locator” on page 10-3
Troubleshooting Procedure
Steps Actions and Questions Yes No
1
Check the paper size setup.
Does the size displayed match the size
of the paper in use in the tray?
Go to step 2. Go to step 3.
2
Check the Registration Sensor:
1. Enter Service Diagnostics, and from the
Sensor Tests menu select the
Registration Sensor test.
2. Manually actuate the Registration
Sensor Actuator.
Does the sensor operate correctly?
Go to step 3. Go to
“Registration
Sensor” on
page 4-18.
3
Check the paper feeding tray.
Is the paper supplied from either Tray 1
or Tray 2 when the error occurs?
Go to step 4. Go to step 5.
4
Check the Paper Cassette (1).
Are these End Guide Assembly, Sector
Gear, Size Rack, Size Switch Links 1/2/3
of the Paper Cassette in Tray 1 or Tray 2
installed correctly?
Go to “Left Tray
Guide” on
page 4-34.
Replace the
paper cassette.