Xerox Phaser 4500 Service Manual

3-8 Phaser 4500 Service Manual
Entry Level Fault Isolation Procedure
Use this procedure to quickly determine the general area of the printer in which the
problem is located.
Troubleshooting Procedure
Steps Actions and Questions Yes No
1
Switch the printer OFF then ON.
Does the printer display READY TO
PRINT on the Front Panel Within 1
minute?
Go to Step 4 Go to step 2
2
Does the printer display an error
message or code?
Go to the
procedure for that
error message or
code.
Go to step 3
3
Is the Front Panel LCD/LED Display
defective, or the buttons inoperable?
Go to Front Panel
Troubleshooting
procedure
Go to step 4
4
Run Test Prints from all input trays:
1. In the Main Menu, select
Troubleshooting and press the OK
button.
2. Select Print Quality Problems and
press the OK button.
3. Select Test Prints and press the OK
button.
Does the printer display an error
message or code while printing?
Go to the
procedure for that
error message or
code.
Go to step 5
5
Does the printer produce the test
prints?
Go to step 6 Go to step 7
6
Evaluate the test prints.
Does the print quality meet or exceed
the print quality specifications?
Go to step 8 Go to “Print-
Quality
Troubleshooting”
on page 5-1
7
Enter Service Diagnostics and generate
Print Engine Test Prints from all input trays.
Does the printer produce the test
prints?
Go to “Image
Processor
Isolation” on
page 4-37
Go to “Inoperable
Printer” on
page 3-70
8
Request the customer to send a print job
from their application.
Did the job print successfully?
Problem solved;
return to Final
Checkout in the
Service Flowchart.
Go to “Operating
System and
Application
Problems” on
page 3-20

Xerox Phaser 4500 Specifications

General

Brand	Xerox
Model	Phaser 4500
Category	Printer
Language	English