January 2016
6-3
WorkCentre 4150/4250/4260WorkCentre 4150/4250/4260WorkCentre Work-
GP 1
General Procedures and Information
GP 1 Diagnostics Entry
Purpose
This procedure describes the items that follow:
• How to Enter Diagnostics.
• Diagnostic Screen.
• How to Exit From Diagnostics.
NOTE: When the diagnostic mode is entered, all existing copy jobs are cancelled. If the
machine is networked, the current job will be completed before diagnostic mode is entered. All
scheduled jobs will be held in a queue due to the machine being offline.
Procedure
How to Enter Diagnostics
1. Switch on the machine.
2. (4150) When the machine is in the ready state, press and hold the # key, then press the
Access key. The Diagnostic Login window will open.
3. (4250/4260/4265) When the machine is in the ready state, press and hold the # key, then
press the Log In/Out key. The Diagnostics Entry window will open.
4. Enter the password (default is 1934). Select Start on the User Interface.
NOTE: Press the C Key to clear an incorrect entry. Three incorrect entries will cause the
entry screen to lock for three minutes.
5. The Diagnostic Screen will be displayed.
6. To exit diagnostics, refer to How to Exit From Diagnostics.
Diagnostic Screen
The Diagnostic screen gives access to the diagnostic menu, refer to Table 1, or Table 2 (4265).
The diagnostic routines available are:
Copier Routines:
• dC131 NVM Read/Write.
• dC132 NVM Initialization - Copier
• dC305 UI Test.
• dC330 Component Control
Network Routines:
• dC132 NVM Initialization - Network.
Fax Routines:
• dC109 Embedded Fax Protocol Report
• dC131 NVM Read/Write.
• dC132 NVM Initialization - Fax Card.
• dC330 Component Control.
Other Routines:
• dC001 Reset Auditron Master PIN
• dC606 Print Test Patterns
• Shading Test (GP 15)
• Scan Edge Print (GP 18)
• Memory Clear
• Set Machine Serial Number (4250/4260)
• Format Hard Disk (4250/4260)
How to Exit From Diagnostics
1. Select the Close tab on the UI to exit from the dC procedures.
2. Select the Call Closeout button to exit diagnostics.
3. When the Call Closeout window is displayed, the options that follow are available:
• Reset All Counters. The default is No. If the Yes button is touched, the counters that
follow are reset:
– Error Messages.
– Last 40 Error Messages.
– Total Images made after the last service call.
– Exit Only (4265)
– Exit and Reboot (4265)
– Cancel (4265)
• Reboot copier. The default is Yes. Image processor, IOT, scanner, UI, DADF and
Finisher are rebooted. Touch the No button if the machine reboot is not needed.
NOTE: If the machine is not rebooted, the exit time from diagnostics is decreased.