Logical Objects: 2R, AOTS, BPLANE, EQPT, ESCON, FC, GE, ISC, NE, OCH, OCN/STMN, OMS, OTS,
PPM, PWR, SHELF, TRUNK
The Alarms Suppressed by User Command condition applies to the network element (NE object), backplane
(BPLANE object), a single MXP or TXP card, or a port on one of these cards. It occurs when alarms are
suppressed for that object and its subordinate objects. For example, suppressing alarms on a card also suppresses
alarms on its ports.
For more information about suppressing alarms, refer to the Alarm and TCA Monitoring and Management
document.
Note
This condition is not raised for multiservice transport platform (MSTP) cards such as amplifiers, multiplexers,
or demultiplexers.
Note
Clear the AS-CMD Condition
SUMMARY STEPS
1. For all nodes, in node view (single-shelf mode) or shelf view (multishelf mode), click the Conditions
tab.
2. Click Retrieve. If you have already retrieved conditions, look under the Object column and Eqpt Type
column and note what entity the condition is reported against, such as a port, slot, or shelf.
3. Determine whether alarms are suppressed for a port and if so, raise the suppressed alarms:
4. If the AS-CMD condition is reported for a card and not an individual port, in node view (single-shelf
mode) or shelf view (multishelf mode), click the Provisioning > Alarm Profiles > Alarm Behavior tabs.
5. Locate the row number for the reported card slot.
6. Click the Suppress Alarms column check box to deselect the option for the card row.
7. If the condition is reported for the backplane, the alarms are suppressed for cards that are not in the optical
or electrical slots. To clear the alarm, complete the following steps:
8. If the condition is reported for the shelf, cards and other equipment are affected. To clear the alarm,
complete the following steps:
DETAILED STEPS
Step 1 For all nodes, in node view (single-shelf mode) or shelf view (multishelf mode), click the Conditions tab.
Step 2 Click Retrieve. If you have already retrieved conditions, look under the Object column and Eqpt Type column and note
what entity the condition is reported against, such as a port, slot, or shelf.
• If the condition is reported against a slot and card, alarms were either suppressed for the entire card or for one of
the ports. Note the slot number and continue with Step 3, on page 128.
• If the condition is reported against the backplane, go to Step 7, on page 128.
• If the condition is reported against the NE object, go to Step 8, on page 128.
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
127
Alarm Troubleshooting
Clear the AS-CMD Condition
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