Cisco NCS 2000 series Troubleshoot Manual

a) In node view (single-shelf mode) or shelf view (multishelf mode), for the system serving as the proxy, click the
Provisioning > General > General tabs.
b) Ensure that theUse NTP/SNTP Server check box is checked.
c) If the Use NTP/SNTP Server check box is not checked, click it.
d) Ensure that the Use NTP/SNTP Server field contains a valid IP address for the server.
Step 4 If proxy is correctly provisioned, refer to the Timing chapter in the Configuration guide for more information on SNTP
Host.
If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/c/en/us/support/index.html
for more information or call Cisco TAC (1 800 553-2447).
SOFT-VERIF-FAIL
Default Severity: Critical (CR), Service-Affecting (SA)
Logical Object: EQPT
The Software Signature Verification Failed (SOFT-VERIF-FAIL) alarm occurs under the following conditions:
• The software running on any line card in the system is tampered with or the software running on the
system did not originate from Cisco.
• Problem present in the software stored in the line cards.
Clear the SOFT-VERIF-FAIL Alarm
SUMMARY STEPS
1. To clear the alarm, log into the Technical Support Website at http://www.cisco.com/cisco/web/support/
index.html for more information or call Cisco TAC (1 800 553-2447).
DETAILED STEPS
To clear the alarm, log into the Technical Support Website at http://www.cisco.com/cisco/web/support/index.html for
more information or call Cisco TAC (1 800 553-2447).
SPANLEN-OUT-OF-RANGE
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Logical Object: OTS
The SPANLEN-OUT-OF-RANGE alarm is raised when span loss measured by CTC is higher than the
maximum expected span loss (or lower than the minimum expected span loss).
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
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Alarm Troubleshooting
SOFT-VERIF-FAIL

Cisco NCS 2000 series Specifications

General

Brand	Cisco
Model	NCS 2000 series
Category	Network Hardware
Language	English