Restoring the Database and Default Settings
This section contains troubleshooting for node operation errors that require restoration of software data or the
default node setup.
Restore the Node Database
Problem One or more nodes do not function properly or have incorrect data.
Possible Cause Incorrect or corrupted node database.
Solution Complete the procedures in the Maintain the Node chapter of the configuration guide.
PC Connectivity Troubleshooting
This section contains information about system minimum requirements, supported platforms, browsers, and
Java Runtime Environments (JREs) for Software 9.6.x 9.8, and troubleshooting procedures for PC and network
connectivity to the chassis. Table 6: Computer Requirements for CTC lists the requirements for PCs and
UNIX workstations. In addition to the JRE, the Java plug-in is also included on the software CD.
Table 6: Computer Requirements for CTC
NotesRequirementsArea
A faster CPU is recommended if
your workstation runs multiple
applications or if CTC manages a
network with a large number of
nodes and circuits.
Pentium Dual-Core processor or
equivalent
Processor (PC only)
A minimum of 2 GB is
recommended if your workstation
runs multiple applications or if
CTC manages a network with a
large number of nodes and circuits.
2 GB RAM or moreRAM
CTC application files are
downloaded from the
TNC/TSC/TNCS/TNCS-O to your
computer. These files occupy
around 100MB (250MB to be safer)
or more space depending on the
number of versions in the network.
20 GB hard drive with 250 MB of
free space required
Hard drive
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
40
General Troubleshooting
Restoring the Database and Default Settings
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