April 2017
3-7
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
IQ3, IQ4
Imaqe Quality
Launch Issue
IQ3 Residual Image (Ghosting) RAP
Parts of the previous page or current page may appear as ghost images on the paper.
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Remove, then reinstall the drum cartridge, PL 90.20 Item 1. Switch off, then switch on the
machine, GP 10. Make a print.
The image quality defect persists.
YN
Perform SCP 5 Final Actions.
Install a new drum cartridge, PL 90.20 Item 1. Switch off, then switch on the machine, GP 10.
Make a print.
The image quality defect persists.
YN
Perform SCP 5 Final Actions.
Remove the fuser, PL 10.05 Item 2. Check for contamination on the surface of the heat roll.
The surface of the heat roll is clean.
YN
If possible, remove the contamination. If necessary, install a new fuser, PL 10.05 Item 2.
Install new components as necessary:
•Drive PWB, PL 1.10 Item 3.
• ESS PWB,PL 3.10 Item 6.
IQ4 Background RAP
The page has uniform darkening across all the non print areas.
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Procedure
Check for contamination on the document glass. The document glass is clean.
YN
Clean the document glass. If necessary, install new document glass, PL 60.10 Item 9.
Remove, then reinstall the drum cartridge, PL 90.20 Item 1. Switch off, then switch on the
machine, GP 10. Make a print.
The image quality defect persists.
YN
Perform SCP 5 Final Actions.
Install a new drum cartridge, PL 90.20 Item 1. Switch off, then switch on the machine, GP 10.
Make a print.
The image quality defect persists.
YN
Perform SCP 5 Final Actions.
Check the surface of the BTR for contamination or distortion. The surface of the BTR is
good.
YN
Clean the BTR. If necessary, install a new BTR assembly, PL 90.15 Item 4.
Remove, then reinstall the HVPS. Switch off, then switch on the machine, GP 10. Make a
print.
The image quality defect persists.
YN
Perform SCP 5 Final Actions.
Install new components as necessary:
• Drive PWB, PL 1.10 Item 3.
• HVPS, PL 1.10 Item 2.
• ESS PWB, PL 3.10 Item 6.