April 2017
3-16
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
IQ17, IQ18
Launch Issue
Imaqe Quality
IQ17 Smear RAP
Loss or stretching of the image, and compression of the image, in bands across the process
direction.
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Remove, then reinstall the drum cartridge, PL 90.20 Item 1. Switch off, then switch on the
machine, GP 10. Make a print.
The image quality defect persists.
YN
Perform SCP 5 Final Actions.
Install a new drum cartridge, PL 90.20 Item 1. Switch off, then switch on the machine, GP 10.
Make a print.
The image quality defect persists.
YN
Perform SCP 5 Final Actions.
Check the surface of the BTR for contamination or distortion. The surface of the BTR is
good.
YN
Clean the BTR. If necessary, install a new BTR assembly, PL 90.15 Item 4.
Install new components as necessary:
• Print head assembly, PL 60.35 Item 1.
• Drive assembly, PL 40.05 Item 1.
•Drive PWB, PL 1.10 Item 3.
• ESS PWB, PL 3.10 Item 6.
IQ18 Heavyweight Paper Smear RAP
Same symptom as smear, but occurs only when heavyweight paper is used. Refer to Figure 1.
Ensure IQ1 Image Quality Entry RAP is performed before starting this RAP.
Figure 1 Example
Cause
Compression of an image due to change in paper feed speed. The smear is visible 74mm (3
inches) from the trail edge. It occurs immediately after the paper trail edge passes through reg
-
istration.
Corrective Action
1. Check that the paper type settings are correctly set for heavyweight paper.
2. If the paper type settings are correct and the smear still occurs, adjust the value of NVM 1
according to Table 1. Be aware that:
• Lowering the value of NVM 1 will increase smear reduction. Keep the adjustment of
NVM 1 to a minimum.
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