SIP User's Manual 246 Document #: LTRT-12801
MP-500 MSBG
3.6 Status & Diagnostics Tab
The Status & Diagnostics tab on the Navigation bar displays menus in the Navigation tree
related to device operating status and diagnostics. These menus include the following:
Status & Diagnostics (refer to ''Status & Diagnostics'' on page 246)
Data Status (refer to “Data
Status” on page 251)
Gateway Statis
tics (refer to ''Gateway Statistics'' on page 264)
3.6.1 Status & Diagnostics
The Status & Diagnostics menu is used to view and monitor the device's channels, Syslog
messages, hardware and software product information, and to assess the device's statistics
and IP connectivity information. This menu includes the following page items:
Ethernet Port Information (refer to ''Viewing Ethernet Port Information'' on page 247)
IP Interface Status (refer to
''Viewing Active IP Interfaces'' on page 248)
Device Information (refer
to ''Viewing Device Information'' on page 249)
Perform
ance Statistics (refer to ''Viewing Performance Statistics'' on page 250)
Active Alarms (refe
r to ''Viewing Active Alarms'' on page 250)
3.6.1.1 Viewing the Device's Syslog Messages
The 'Message Log' page displays Syslog debug messages sent by the device. You can
select the Syslog messages in this page, and then copy and paste them into a text editor
such as Notepad. This text file (txt) can then be sent to AudioCodes Technical Support for
diagnosis and troubleshooting.
Note: It's not recommended to keep a Message Log session open for a prolonged
period. This may cause the device to overload. For prolonged (and detailed)
debugging, use an external Syslog server (refer to the Product Reference
Manual).
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