GE VOLUSON
i / VOLUSON
e
D
IRECTION KTI106052, REVISION 10 SERVICE MANUAL
5-46 Section 5-11 - Service Platform
5-11-2-2 Remote Access
This offers GE technicians the possibility to view the entire customer´s desktop and operation system.
Remote access to the Voluson i / Voluson e scanner requires permission and customer input to run
diagnostics.
NOTE: Be sure the Voluson i / Voluson e is connected to the Internet and service platform is configured
properly.
If a GE Service technician requests remote access to your Voluson i / Voluson e scanner, activate the
service platform as described below.
A.) If not already in read mode, FREEZE
the image.
B.) Press the UTILITIES
key on the keyboard and then select the SYSTEM item from the menu area.
C.) Select the
SERVICE page, enter the password SHE and click the ACCEPT button.
D.) Click on the ACTIVATE SERVICE
button. (The button changes to DEACTIVATE SERVICE.)
NOTE: Visual information about the network status is shown in the status area on the right side of the screen.
Figure 5-17 Service Tools window
Figure 5-18 Remote Service Access - Network Status Icon
Activate/Deactivate
Service Platform
with Software 6.x.x and 7.x.x
Service Platform
Activate/Deactivate
with Software 8.x.x
BLUE = ACTIVATED
Remote Service Access
GREEN = DEACTIVATED
Remote Service Access
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