HCS FAULT MESSAGES
When faults occur, such as paper jams, open doors or covers, or a press malfunction, the printer stops printing, and
a message appears on the printer touch screen. An illustration shows the location of the fault with a brief
explanation of corrective actions for clearing the fault. If a fault occurs in more than one location, the illustration
changes to indicate the multiple locations and the required corrective actions.
The touch screen displays a Faults button that provides information about the fault and detailed instructions for
correcting the fault. The (E) code in the upper-left part of the fault message displays which error indicator E1–E8 is
illuminated on the HCS control panel.
HCS Fault Code Information
When faults occur, such as paper jams, open doors or covers, or a printer malfunction, the printer stops printing, and
a message appears on the printer touch screen.
The touch screen displays a Faults button that provides information about the fault and detailed instructions for
correcting the fault.
Tip: HCS faults are identified by the codes that start with the three-digit numbers 049.
HCS HINTS AND TIPS
When you use the HCS, refer to the following hints and tips:
1. Verify the paper curl in the applicable HCS tray:
• If no paper curl is present, and if the output is acceptable and meets your requirements, you are finished.
• If no paper curl is present, but the output is not acceptable, call for service.
• If paper curl is present, continue to the next step.
2. To correct the paper curl, use the paper curl-correction controls on top of the Interface Decurler Module (IDM).
3. If the output has not improved, adjust the paper curl again.
4. If the output still has not improved, call Xerox Technical Customer Support.
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Xerox
®
PrimeLink
®
B9100/B9110/B9125/B9136 Copier/Printer User Guide
High Capacity Stacker (HCS)
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