C/Z Folder Troubleshooting
C/Z FOLDER PAPER JAMS
• The printer stops printing and a fault message appears on the printer control panel.
• The message includes an illustration that shows the location of the fault and a brief explanation of the
corrective actions to clear the fault.
• Paper jams can occur in multiple areas of the printer and in any optional devices that are connected to the
printer. When a paper jam occurs, the illustration changes to show the multiple locations and the required
corrective actions.
• If a fault occurs with the C/Z Folder, an indicator illuminates on the control panel of the PR Finisher. The
indicator on the PR Finisher shows the corresponding area on the C/Z Folder where the fault occurred.
When you clear paper jams, always refer to the following information:
• Do not power off the printer when removing paper jams.
• Paper jams can be removed with the printer still powered on. When you power off the printer, all information
stored to the system memory is erased.
• Before resuming print jobs, clear all the paper jams.
• To avoid possible print defects, do not touch components inside the printer.
• Before you proceed with print jobs, ensure that all paper jams, including any small, torn pieces of paper, are
cleared.
• Gently remove the paper, taking care not to tear it. If paper is torn, ensure that you remove all the torn pieces
of paper.
• After you remove the paper jams, close all doors and covers. When doors or covers are open, the printer does
not print.
• After you clear a paper jam, printing resumes automatically from the state before the paper jam occurred.
• If all paper jams are not cleared, an error message continues to appear on the printer control panel. To clear any
remaining jams, refer to the printer control panel for instructions and information.
Xerox
®
PrimeLink
®
B9100/B9110/B9125/B9136 Copier/Printer User Guide 407
C/Z Folder
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