Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-80
Exit Off Jam
After a paper has passed by the Registration Sensor, the paper did not pass by the Fuser Exit Sensor
within the specified time.
Applicable Fault Code
• 010-106: Fuser Exit Sensor Off Jam
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• Fuser Motor (Fuser Drive Assembly), PL 4.2.16
• Fuser Exit Sensor (Fuser Unit), PL 10.1.1
• Exit Roller (Fuser Unit), PL 10.1.1
• MCU PWB, PL 12.1.15
Troubleshooting Procedure
Step Actions and Questions Yes No
1. Check the paper transport path
Is there any debris on the paper transport path?
Remove the debris. Go to step 2.
2. Check the Fuser Unit.
Is the Fuser Unit damaged?
Go to step 3. Reinstall the Fuser Unit
(REP 10.1 Fuser Unit
on page 4-183).
3. Check the Fuser Exit Sensor operation.
Perform DC330 Component Control on
page 2-26 [071-104] to check the operation of
the Fuser Exit Sensor.
Is the Fuser Exit Sensor operating properly?
Go to step 4. Go to Fuser Exit Sensor
on page 2-441.
4. Check the Fuser Motor operation.
Perform DC330 Component Control on
page 2-26 [010-001] to check the operation of
the Fuser Motor.
Is the Fuser Motor operating properly?
Replace the MCU PWB
(REP 12.4 MCU PWB
on page 4-206).
Go to Fuser Motor on
page 2-433.