Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-250
Path 2 Sensor On Jam
After the Tray 3 Paper Jam Sensor has detected a paper, the paper did not reach the Tray 2 Paper Jam
Sensor.
Applicable Fault Code
• 072-103: Path 2 Sensor On Jam
Initial Actions
• Check the paper path for debris.
• Power cycle the printer.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• MCU PWB, PL 12.1.15
• Paper Jam Sensor, PL 15.2.3
• Turn Roller Assembly, PL 15.2.24
• Turn Roller Clutch, PL 15.2.25
• Feeder Motor (Option Drive Assembly), PL 15.2.28
• Feeder PWB, PL 15.2.33
• Option Tray 2/ 3/ 4 Feed Roller Kit, PL 15.2.99
Troubleshooting Procedure
Step Actions and Questions Yes No
1. Check the paper transport path.
Is there any debris on the paper transport path?
Remove the debris
from the paper
transport path.
Go to step 2.
2. Check the installation of the Feed Rollers (REP
15.15 Tray 2/ 3/ 4 Feed Roller on page 4-276).
Are the Feed Rollers installed properly?
Go to step 3. Reinstall the Feed
Rollers.
3. Check the Feed Rollers.
Are the Feed Rollers deformed or worn out?
Replace the Feed
Rollers (REP 15.15 Tray
2/ 3/ 4 Feed Roller on
page 4-276).
Go to step 4.
4. Check the Paper Jam Sensor operation (Tray 2).
Perform DC330 Component Control on
page 2-26 [071-125] to check the operation of
the Paper Jam Sensor.
Is the Paper Jam Sensor operating normally?
Go to step 5. Go to Paper Jam
Sensor on page 2-443.
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