Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-190
Tray 1/ 2/ 3 Of Place
Paper cannot be fed (paper path not available) as an upper Tray compared of the selected Paper
Supply Tray is in [Removed] state. This fault occurs depending on the paper transport configuration of
the engine.
Applicable Fault Code
• 024-900: Tray 1/ 2/ 3 (Upper Tray) Removed
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• Tray 1 Paper Size Switch, PL 2.1.6
• Tray Assembly 250, PL 2.1.11
• Tray Assembly 550, PL 15.1.1
• Tray 2/3/4 Paper Size Switch, PL 15.1.5
Troubleshooting Procedure
Step Actions and Questions
1. Check to make sure all trays above the tray in use are properly installed.
If it is check the Paper Size Switch in DC330 Component Control on page 2-26. If it works replace the
Tray.
If it doesn't work, replace the Paper Size Switch.
•Tray 1 Paper Size Switch (REP 2.6 Size Switch Holder Assembly on page 4-43)
• Tray 2/3/4 Paper Size Switch (REP 15.3 Size Switch Holder Assembly on page 4-263)