Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-341
116-355 Agent Soft Fail
A problem has occurred in the software processing and it is unable to continue with the subsequent
processes.
Applicable Fault Code
• 116-355: An SNMP Agent-related fatal error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• HDD Productivity Kit, PL 12.4.20
Troubleshooting Procedure
Step Actions and Questions
1. Turn the printer power Off and On.
Perform the same operation and check whether the problem is reoccurring. If the problem persists, go
to HDD System Fail on page 2-408.
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