Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-217
POP Authentication Fail for Mail I/O
SMTP or POP server error has occurred.
Applicable Fault Code
• 027-502: POP Authentication Fail for Mail I/O
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure.
SMB Protocol Error 4-009
The specified password is invalid.
Applicable Fault Code
• 027-549: SMB Protocol Error (4-009)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure.
Troubleshooting Procedure
Step Actions and Questions
1. Specify the correct POP Server authentication information.
2. If the problem persists, go to Network Troubleshooting on page 2-459.
Troubleshooting Procedure
Step Actions and Questions
1. Confirm the network password is correct.
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