Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-106
LDAP SSL Error 112
SSL authentication error of the LDAP server. Unable to obtain the SSL Client Certificate.
Applicable Fault Code
• 016-522: LDAP-SSL Authentication Error 112 (Unable to obtain the Client Certificate)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
LDAP SSL Error 113
SSL authentication error of the LDAP server. The Server Certificate Data is invalid.
Applicable Fault Code
• 016-523: LDAP-SSL Authentication Error 113 (The Server Certificate Data is invalid)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. As the LDAP Server will send a request for the SSL Client Certificate, set an SSL Client Certificate in the
device.
Troubleshooting Procedure
Step Actions and Questions
1. Register the Root Certificate of the LDAP Server SSL Certificate in the device.