Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-336
116-341 ROM VER Incorrect
The versions of several installed ROM DIMM are incorrect. An unusable combination of ROM DIMMs
are installed. When installing multiple ROM DIMMs, it is necessary to match both the major versions
and the minor versions.
Applicable Fault Code
• 116-341: <ROM DIMM Version Mismatch> The versions of several installed ROM DIMM are
incorrect. An unusable combination of ROM DIMMs are installed. When installing multiple ROM
DIMMs, it is necessary to match both the major versions and the minor versions.
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
116-342 SESAMi Manager Fail
An SNMP Agent-related fatal error. A problem has occurred in the software processing and it is unable
to continue with the subsequent processes.
Applicable Fault Code
• 116-342: SESAMi Manager Fatal Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Check the versions of the multiple ROM DIMMs installed and replace them with an appropriate
combination of DIMMs.
When installing multiple ROM DIMMs, it is necessary to match both the major versions and the minor
versions.
Troubleshooting Procedure
Step Actions and Questions
1. Check the version of the Firmware.
If it is not the latest, download the latest firmware (Firmware Update on page 6-22).
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