Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-260
Tray 4 Miss Feed Jam
After a paper was fed from Tray 4, it did not reach the Tray 4 Paper Jam Sensor.
Applicable Fault Code
• 074-101: Tray 4 Miss Feed Jam
Initial Actions
• Check the condition of the paper in tray.
• Check that the media is supported from tray.
• Check that the Paper Guides are set correctly.
• Check appropriate tray jam clearance door.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• MCU PWB, PL 12.1.15
• Paper Jam Sensor, PL 15.2.3
• Feed Roller Clutch, PL 15.2.13
• Turn Roller Assembly, PL 15.2.24
• Turn Roller Clutch, PL 15.2.25
• Feeder Motor (Option Drive Assembly), PL 15.2.28
• Feeder PWB, PL 15.2.33
• Option Tray 2/ 3/ 4 Feed Roller Kit, PL 15.2.99
• Power on page 7-38
Troubleshooting Procedure
Step Actions and Questions Yes No
1. Check the installation of Tray 4.
Is Tray 4 installed properly?
Go to step 2. Reinstall Tray 4.
2. Check the paper transport path.
Is there any debris on the paper transport path?
Remove the debris
from the paper path
transport.
Go to step 3.
3. Check the installation of the Feed Rollers (REP
15.15 Tray 2/ 3/ 4 Feed Roller on page 4-276).
Are the Feed Rollers installed properly?
Go to step 4. Reinstall the Feed
Rollers.
4. Check the Feed Rollers.
Are the Feed Rollers deformed or worn out?
Replace the Feed
Rollers (REP 15.15 Tray
2/ 3/ 4 Feed Roller on
page 4-276).
Go to step 5.