Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-407
Common Job Fail
1. Change any possible mechanical settings for corrective actions or detection conditions and repeat
the operation.
2. Check the version of the Firmware. If it is not the latest, download the latest firmware (Firmware
Update on page 6-22).
3. Get the procedures for reproducing an error according to the operation that was performed when
the error occurred.
– The exact time of occurrence during Job execution.
– The Job settings from the Panel.
– Whether the HDD spool is enabled/disabled.
– Collect other information as much as possible for reproducing the error.
IOT System Fail
1. Check the installation status of the I/P PWB and MCU PWB connector cables.
2. If the problem still persists, refer to Common System Fail on page 2-406.
3. If the problem persists, replace the MCU PWB (REP 12.4 MCU PWB on page 4-206).