3-198 Phaser 7500 Printer Service Manual
Error Messages and Codes
Tray 3 Lift Up Fail
Tray 3 Lift Up Fail error has occurred.
Applicable Chain-Link Codes
• 072-210: #3 Lift Up Fail 3 times in a Row
• 072-940: #3 Lift Up Fail
Initial Actions
• Power cycle the printer.
• If the problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ Tray 3/4/5 Feed/Lift Up Motor,
PL10.3.3
■ Tray Module PWB, PL10.9.1
■ STM PWB, PL11.5.4
■ MCU PWB, PL18.3.6
■ Motor Drive PWB, PL18.3.7
■ TM Relay PWB, PL18.3.11
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Remove Tray 3.
Perform the Paper Feed Motors
test in Diagnostics.
Does the Tray 3 Feed/ Lift Up
Motor rotate?
Go to step 5. Go to step 2.
2 When 3TM is connected:
Is the voltage between the Tray
Module PWB J541-10 (+) and the
GND (-) +24VDC?
When STM is connected:
Is the voltage between the STM
PWB J541-8 (+) and the GND (-)
+24VDC?
Go to step 3. Go to “+24 VDC
Power” on
page 4-16 for
troubleshooting
procedure.
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