Xerox PHASER 7500 Service Manual

3-244 Phaser 7500 Printer Service Manual
Error Messages and Codes
Auger Broken
Waste Toner blockage from the recovery path until inside the Waste Toner Bottle
was detected by the rotation failure of Agitator Motor. (The Agitator Motor is not
rotating.)
Applicable Chain-Link Code
• 091-310: Auger Broken
Initial Actions
• Power cycle the printer.
• If the problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ Agitator Motor, PL8.2.7
■ Waste Cartridge, PL8.2.19
■ MCU PWB, PL18.3.6
■ Motor Drive PWB, PL18.3.7
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the status of waste toner in
the Waste Box.
Is there enough space in the Waste
Cartridge for more waste toner?
Go to step 2. Replace the
Waste
Cartridge
(REP 1.3,
page 8-12).
2 Turn OFF the power, remove the M/C
Rear Cover, and open the PWB
Chassis Unit.
Turn On the power.
Perform the Agitator Motor test in
Diagnostics.
Does the Agitator Motor rotate?
Go to step 5. Go to step 3.
3 Check the Agitator Motor for gear
blockage, and the waste toner
collection path (from each Drum to
the Waste Cartridge) for debris or
toner blockage.
Is it normal, without any debris or
toner blockage?
Go to step 4. Remove the
debris and
toner blockage.

Xerox PHASER 7500 Specifications

General

Brand	Xerox
Model	PHASER 7500
Category	Printer
Language	English