Phaser 7500 Printer Service Manual 3-301
Error Messages and Codes
1st BTR Contact/ Retract Fail
After the 1st BTR Contact/ Retract operation has started, it does not complete
within the specified time.
Applicable Chain-Link Code
• 094-320: 1st BTR Contact/Retract Fail
Initial Actions
• Power cycle the printer.
• If the problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ 1st BTR Contact Retract
Clutch, PL3.2.12
■ 1st BTR Contact Retract
Sensor, PL3.2.17
■ MCU PWB, PL18.3.6
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Perform the BTR Retract Sensors
test in Diagnostics.
Remove the 1st BTR Contact
Retract Sensor Bracket and use a
sheet of paper, etc. to block/ clear
the light path to the 1st BTR
Contact Retract Sensor.
Does the display change between
High/ Low?
Go to step 2. Go to “General
Sensor Failure”
on page 3-28 to
troubleshooting
the 1st BTR
Contact Retract
Sensor.
2 Install the 1st BTR Contact Retract
Sensor Bracket.
Perform the BTR Retract Sensors
test in Diagnostics.
Does it contact/ retract?
Replace the
MCU PWB
(REP 18.12,
page 8-202).
Go to step 3.