3-258 Phaser 7500 Printer Service Manual
Error Messages and Codes
Drum CRUM C Communication Fail
Communication failure with Drum (C) was detected.
Applicable Chain-Link Code
• 091-919: Drum CRUM C Communication Fail
Initial Actions
• Power cycle the printer.
• If the problem persists, follow the procedure below.
1. Turn the power Off and On.
2. Check the following:
• The connection between the Motor Drive PWB J526 and the Drum CRUM
Coupler Assembly (C) P114 for open circuit, short circuit, and poor contact.
• The connection terminals between the Drum (C) CRUM PWB and the
Drum CRUM Coupler Assembly (C) CRUM for damage and debris.
• The Drum (C) CRUM PWB for contamination or disengagement.
• The Imaging Unit (C) for improper installation.
3. If no problems are found, replace the following parts in sequence:
• Imaging Unit (C) (REP 1.2, page 8-10)
• Drum CRUM Coupler Assembly (C) (PL8.1.3)
• Motor Drive PWB (REP 18.13, page 8-204)
• MCU PWB (REP 18.12, page 8-202)
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
â– Drum CRUM Coupler Assy (C),
PL8.1.3
â– Imaging Unit, PL8.1.4
â– MCU PWB, PL18.3.6
â– Motor Drive PWB, PL18.3.7