190-01115-01 G3X/G3X Touch Installation Manual - Troubleshooting
Rev. AC Page 35-10
7. If the logging tool loses data connection to the GSU 73, it will continuously check to see if the
connection has been reestablished. This allows the tool to auto-restart, and eliminates the need for
pilots to interact with the tool in flight.
Figure 35-9 Data Logger, Connection Screen
35.8.3 Uploading the Data File
To upload a data file created with the GSU 73 Data Logging Tool, return to the G3X product page (on the
Garmin website www.garmin.com
) and select the Data Log Upload Form.
Follow the on-screen instructions to enter the required information and attach the data file to upload, then
select Submit. The file and associated information is then sent to the Garmin Aviation Product Support
team for analysis.
35.9 Sending Troubleshooting Data to Garmin
To assist with troubleshooting an issue, it may be helpful to send screenshots and/or .csv log files stored on
the SD card to Garmin. This data can be especially useful to troubleshoot autopilot or AHRS related
issues. This data can be sent to g3xpert@garmin.com
for troubleshooting assistance.
• See Section 30.4.11.2
(GDU 37X) or Section 31.4.13 (GDU 4XX) for instructions on enabling/
using the screenshot function.
• See Section 33.4.18
(GDU 37X) or Section 34.4.25 (GDU 4XX) for instructions on enabling/using
the data logging function. See
Section 35.8.3 for info on uploading the GSU 73 Data Logging
Tool.
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