Trouble during Scanning
495
Problem Solving
15
Problems with Sending E-mail
Describes solutions when e-mail cannot be sent.
Cause SMB transmission is not available when a DFS access path
(\\Domain name\Shared name) is designated.
Action The DFS access path is not supported. Use the UNC path
(\\Host name\Shared name) instead.
A Transmission Report -
Undelivered is output.
Cause Unable to transmit due to an error.
No Action Check the [Transmission Results] in the Transmission
Report - Undelivered. If the error code is listed, refer to
"Error Code" (P.498).
Unable to send e-mail Cause E-mail address is incorrect
Action Check the e-mail address.
Cause Maximum sending e-mail size is exceeded
Action Change the maximum sending e-mail size, or reduce the
resolution.
Refer to "Maximum E-mail Size" (P.364), or "Scan Resolution
(Specifying a Scanning Resolution)" (P.156).
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