15 Problem Solving
486
Problem Solving
15
The Copy Result is not What was Expected
Described solutions for situations in which the copy result is different from that
expected.
The copy is dirty Cause The document glass or the document cover is dirty.
No
Action Clean the document glass or the document cover.
Refer to "Cleaning the Document Cover and Document
Glass" (P.468).
Cause The document is made of highly transparent material like a
transparency.
Action If the document is highly transparent, marks on the
document cover will be copied. Place a white sheet of paper
on the document and make a copy.
Cause Color paper, rough paper, or blueprint paper is being used.
Action The paper's background color is copied. Either adjust the
copy density or image quality, or specify suppress
background color, and then retry copying.
Cause Glossy printing paper is being used.
Action Glossy printing paper easily sticks to the document glass,
and shadows are sometimes copied and reproduced as dirt.
Place a transparency or highly transparent film under the
document and retry copying.
Copy is too dark, or too
light
Cause Copy density is set to [Dark], or to [Light].
No
Action Adjust the copy density.
Refer to "Lighten / Darken (Adjusting the Copy Density)" (P.73).
Cause Density of the document is too light.
Action Adjust the copy density.
Refer to "Lighten / Darken (Adjusting the Copy Density)" (P.73).
Cause The [Original Type] is inappropriate.
Action Copy black text. If it is too light, select [Text] for [Original
Type].
Refer to "Original Type (Selecting the Image Quality Type for the
Document)" (P.71).
The copy shifts slightly Cause Paper set in the paper tray is misaligned.
No
Action Align the edges of the paper, and load the paper again so
that is flush against the front tray corners.
Refer to "Loading Paper" (P.271).
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