B140 SERIES AND G126 SERVICE MODE
SM 4-37 B064 Series/B140 Series/G126
Trouble-
shooting
4.3.2 B140 SERIES AND G126 SERVICE CALL CONDITIONS
There are 4 levels of service call conditions.
Level Definition Reset Procedure
A
Fusing unit SCs displayed on the operation
panel. The machine is disabled. The user
cannot reset the SC.
Enter SP mode, then turn the
main power switch off and
on.
B
SCs that disable only the features that use the
defective item. Although these SCs are not
shown to the user under normal conditions,
they are displayed on the operation panel only
when the defective feature is selected.
Turn the main power switch
off and on.
C
SCs that are not shown on the operation panel.
They are internally logged.
Logging only
D
Turning the operation switch or main power
switch off then on resets SCs Displayed on the
operation panel. These are re-displayed if the
error occurs again.
Turn the operation switch or
main power switch off and
on,
or the machine reboots
automatically. (See below.)
When a Level “D” SC code occurs
A screen opens on the operation panel to tell the user that 1) an error occurred, 2)
the job that the machine does at that time will be erased, and 3) the machine will
reboot automatically after approximately 30 seconds.
The user can: 1) stop until the machine reboots automatically after a short time, or
2) touch “Reset” on the screen to reset the machine immediately, and go back to
the copy screen.
If the operator does not touch “Reset”, the next message tells the user that 1) the
machine reset automatically and 2) the previous job was lost and must be done
again. After the user reads the message, the user touches “Confirm” on the screen.
The next screen shows the number and title of the SC code, and stops until the
user turns the machine off and on.
If the operator touches “Reset” to bypass the 30-second interval for the machine to
reboot, the machine reboots immediately and the operation panel displays the copy
screen.
Important
• Do not try to use the operation panel during an automatic reboot.
• If the Remote Service System is used, the SC code is sent immediately to the
Service Center
Rev. 05/2005
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