April 2017
2-187
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
016-731, 016-732, 016-733
Status Indicator RAPs
Launch Issue
016-731, 016-732 Invalid Data RAP
016-731 The TIFF data is broken or discontinued halfway.
016-732 The decomposer detected that the form specified is not registered.
Procedure
Perform the steps that follow:
1. Advise the customer to resend the data or form data.
2. If the fault persists, reload the software, GP 4.
016-733 Destination Address Resolution Error RAP
016-733 A failure to resolve a P2P address problem (before connection to the server).
Procedure
Perform the steps that follow:
1. Advise the customer to:
a. Check if the destination address has been entered correctly.
b. Set a correct DNS server address.
2. Reload the software, GP 4.
3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.